Monday, December 22, 2014

Office Assistant Job Vacancy in Tanzania



This position provides administrative support in the management of
corporate switchooar and reception.

KEY RESULT AREAS:
Management of Corporate Switchboard, reception, Customer Service Corporal
Image and Corporate awareness

DUTIES INCLUDE:
Prompt and professional service deliv
ery to clients as Standard Operation
Procedure
Corporate business awareness and ensuring an accurate flow of information.
An transfer of client calls and maintain pleasant front office environment.
Managing client appointments in regular consultation with appropriate
officers
Report and follow up to appropriate individuals through telephone and other
means communications.
Maintain call records and ensure safe custody of switch board equipment and
office equipment's as Job Description.

KEY PERFORMANCE AREAS:
To ensure the smooth running of the Health Centre and orientation!
induction for new
staff
Ensure that customer service issues (that are non-clinical in nature) are
promptly
responded to and remedial action is taken
Counselling and health education, generate revenue and customer satisfaction
Turnaround time - patient management and CME for self and nursing staff
Set strategic direction for the unit and provide leadership

DUTIES INCLUDE:
Ensure equipment supplies and materials required for the smooth and
efficient functioning of the clinic are in place
Supervise all non-clinical personnel and ensure that ROTAS are prepared and
adhered to co-ordinate community events by the clinic aimed, at creating
health awareness and promote good corporate citizenship
Accurate assessment, interpretation and intervention of both clinical and
laboratory findings
Accurate documentation and storage of client data and visit our members in
hospital and carry out both case' and care management and ensure that all
revenues are collected and banked

KEY PERFORMANCE MEASURES:
Ensure that all management reports in the clinic are prepared by 8th of
every month and appropriate remedial action taken
Ensure that the clinic is maintained to the highest standards of
cleanliness hygiene and reflects quality of standards of AAR
Ensure documentation of orientation for the nurses and non-clinical staff
is maintained and signed off
Ensure customer service issues are dealt with within a week
Visit or get medical updates of members in hospitals daily assist the
Health Centre
Manager to ensure that all PPO's in the region are visited regularly and
ensure that the
AAR standards are being followed
EDUCATION & EXPERIENCE:
Holder of Diploma in Nursing, experience of 2 years of appropriate
experiences in nursing
ICT competency is must

OTHER COMPETENCIES:
Good people skills, self-motivated and a team player.
Pleasant personality, passion for success and leadership



APPLICATION INSTRUCTIONS:



ALL Applicants are requested to enclose application letter and a detailed
CV together with copies of relevant academic certificates, other credential
which support your applications and send to the:
Human Resources and Employees Relations Manager

AAR Healthcare (Tanzania) Ltd
Plot No.1, All Hassan Mwinyi Road/Chato Street I Regent Estate
P.O: Box 9600
Dar es Salaam.

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